July 7, 2008

 

 
TOA President's Update: Contact Your Members of Congress
  

By Timothy L. Beck, MD
President, Texas Orthopaedic Association

I am sure most of you received the email from Dr. David Halsey, Chair of the AAOS Council on Advocacy.  However, this message is worth repeating and needs your attention.  Please contact your Members of Congress today.  Congress recesses without addressing Medicare physician payment fix!

For more than five years, the American Association of Orthopaedic Surgeons (AAOS), along with the Alliance of Specialty Medicine, has advocated for a permanent fix to the flawed Medicare physician payment formula. Yet again, we find the Congress unable to implement a permanent, even temporary, fix in advance of today’s July 1, 2008 deadline. AAOS leadership shares your frustration about the impact a 10.6% cut will have on your practice and the delivery of patient care, and we continue to work toward a permanent fix.

On June 26, 2008, in the Senate, Medicare legislation (H.R. 6331), which had earlier passed by a veto-proof majority in the U.S. House of Representatives, failed to receive the 60 votes needed to invoke cloture.  Cloture would have ended debate and called for an immediate vote on the bill. Neither Chamber considered a stop gap measure that would have averted the cut for 30 days while Congress and the President negotiated a compromise.

If passed, H.R. 6331 would eliminate the 10.6 percent reduction in Medicare physician reimbursement, maintaining payments at current levels for the remainder of 2008 and implementing a 1.1 percent increase in 2009. While there is political consensus that the 10.6% cut in physician payments should be avoided, it is a disagreement over peripheral provisions, including payment decreases to Medicare Advantage plans, which has caused division and is currently holding up enactment of the legislation.

The AAOS actively engaged with House and Senate leaders of both parties to draft a bipartisan compromise bill that could pass the litmus test in both Chambers and the White House. While H.R. 6331 would have avoided the 10.6% cut scheduled for July 1, 2008, the passage of this legislation would also result in a cut of more than 20 percent to physician Medicare payments on January 1, 2010 - placing orthopaedic surgeons in a position where they would be subjected to even worse cuts, a provision the Academy finds impractical. Additionally, imaging provisions included in H.R. 6331 may cause challenges for some orthopaedic practices, and without more clarification on the impact of these provisions, the bill is a threat to the ability of some of our members to provide access to the best possible care for their patients. With these provisions in mind, the AAOS could not support H.R. 6331 in the public arena.

Senate Majority Leader Harry Reid has indicated that the Senate will revisit Medicare legislation upon returning from the July 4th recess.  While it is likely that Senate leaders will achieve the 60 votes needed to move to final passage of H.R. 6331, it is less certain that they will secure the 67 votes needed to override a Presidential veto- a threat already articulated by the White House due to reductions in the Medicare Advantage plans.  In the event of a veto, Congress will be forced to negotiate a revised bill with the President.

While the package to be considered upon the Senate’s return contains both helpful and problematic provisions, AAOS members should click here to contact their Members of Congress to encourage legislators to fix the physician payment formula with the message: “Patient access to health care is at risk! Stop playing partisan politics and fix the Medicare physician payment formula!  Immediately pass a Medicare bill that can become law.”

In order to limit disruptions in Medicare physician payments in the current political gridlock, the Centers for Medicare and Medicaid Services (CMS) has instructed its contractors to hold Medicare claims for services provided in the first 10 business days of July.  This should have minimum impact on provider cash flow because, under current law, electronic claims are not paid any sooner than 14 days (29 days for paper claims) after the date of receipt.  Meanwhile, all claims for services delivered on or before June 30 will be processed and paid without any delay or reduction in payments.

The AAOS leadership and the Office of Government Relations remain engaged in this process and will continue to provide AAOS members with updates on efforts to avert the payment cut in the short-term and to achieve a permanent solution in the long-term.

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Complaints Against Doctors Increase
 
  

By MELISSA McEVER / Valley Morning Star

BROWNSVILLE - More patients across the state are filing complaints against doctors than in years past, and doctors are starting to feel

unfairly targeted, officials and physicians said during meetings with the Texas Medical Board this week. "Doctors have said that their perception of the medical board has changed dramatically ... now, they're afraid to get letters from the board," said Dr. Maria Dill, medical director of the South Texas Health Care System, a state-funded clinic in Harlingen. "And the only newsletter we get from the board lists doctors' mistakes."

The medical board, which licenses doctors and regulates medical practice in Texas, is holding a series of town hall meetings and licensing seminars in Texas throughout June and July. Board representatives were in Brownsville Monday and Tuesday to meet with doctors and the public.

"It's the first time we're doing this across the state," Dr. Manuel Guajardo, a Brownsville obstetrician-gynecologist and board member, said. "We're here for your concerns and questions."

After the Texas Legislature gave the board additional funds for enforcement in 2005, as well as handing down a mandate to better police the medical profession, the board has stepped up its investigations. By the end of fiscal year 2007, the board was investigating 1,300 cases and had opened about 2,600 more, compared to 694 investigations and 1,900 open cases in 2004, according to TMB's Web site.

The number of complaints the board receives from patients and family members also has increased dramatically, said Mari Robinson, the agency's director of enforcement. In the last two years alone, complaints have increased by 62 percent, Robinson said.

"We don't know if more (problems) are occurring or more are being reported," Robinson said.

Most of the complaints are about quality of care, she said. They range from problems on the operating table to mishandling of medications, she said.

Robinson said several factors could be contributing to the increase in complaints. For one, the number of doctors in Texas is on the rise, which leads to a correlating complaint increase.

Also, because the Legislature has imposed caps on medical malpractice damages in Texas, more patients and family members are filing grievances with the board rather than filing lawsuits, she said. And finally, more patients know about the complaint process than in the past, she said.

Doctors said they wanted more information about what types of complaints the board is receiving, and help avoiding common errors.

"The board, I think, is doing its job, but we need to know more about this complaint increase," said Dr. Pastor Alvarado, Brownsville colorectal surgeon. "Where are the complaints coming from? And what can we do to correct problems?"

Dill said that doctors need more guidance on what the board expects from them.

"Physicians are trying to do the right thing for patients," she said. "We need more information on how to do that."

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This Week In Texas: Mignon McGarry Memos

By Mignon McGarry
TOA Legislative Advocate / Memo: Wed. November 28th, 2007
TOA Online Version: All Memos

 

July 2, 2008, Wednesday
During this week when Americans celebrate the birth of the United States, we thought we would take a break from the hard hitting political

news and give you some trivia to impress your family, friends and neighbors during your local Fourth of July barbeque or similar gathering:

A vexillologist is an expert on flag history.

Liberty, Texas is one of the 30 places in the United States with the word “liberty” in its name.

Congress declared July 4th a federal holiday in 1941.

Professional fireworks shows used to last close to an hour as compared with shows today last an average of 20 minutes. Cost is cited as a major factor.

Fireworks can be legally sold in Texas only during three periods each year, from June 24 through July 4, from December 20 through January 1, and from May 1 through May 5 in locations not more than 100 miles from the Texas-Mexico border. Due to drought conditions in Central Texas, the Texas Pyrotechnic Association delayed the sale of fireworks in the Austin area this year until July 1st.

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AMA Unveils New Health Insurer Report Card
 
  

Delayed and inaccurate insurance payments add cost, inefficiency to health care system

CHICAGO — To help reduce the substantial administrative burden of ensuring accurate insurance payments for physician services, the American Medical Association (AMA) today launched the Cure for Claims campaign to help heal the ailing system of processing medical claims

with health insurers, campaign to help heal the ailing system of processing medical claims with health insurers, and unveiled the first AMA National Health Insurer Report Card on claims processing.

"The goal of the AMA campaign is to hold health insurance companies accountable for making claims processing more cost-effective and transparent, and to educate and empower physicians so they are no longer at the mercy of a chaotic payment system that take countless hours away from patient care," said AMA Board Member William A. Dolan, MD.

The inefficient and unpredictable system of processing medical claims adds unnecessary cost to the health care system, estimated as much as $210 billion annually, without creating value. Physicians divert substantial resources, as much as 14 percent of their total revenue, to ensure accurate insurance payments for their services.

"Eliminating the inefficiencies of the billing and collection process would produce significant savings that could be better used to enhance patient care and help reduce overall health care costs," said Dr. Dolan. "To diagnose the areas of greatest concern within the claims processing system, the AMA has developed its first online rating of health insurers."

The AMA's new National Health Insurer Report Card provides physicians and the public with an objective and reliable source of information on the timeliness, transparency and accuracy of claims processing by health insurance companies. Based on a random-sample pulled from more than 5 million electronically billed services, the report card provides an in-depth look at the claims processing performance of Medicare and seven national commercial health insurers: Aetna, Anthem Blue Cross Blue Shield, CIGNA, Coventry Health Care, Health Net, Humana and United Healthcare.

Key findings include:

  • Denials. There is wide variation in how often health insurers pay nothing in response to a physician claim (from less than 3 percent to nearly 7 percent), and in how they explain the reason for the denial. There was no consistency in the application of codes used to explain the denials, making it extremely expensive for physician practices to determine how to respond.

  • Contracted payment rate adherence. Health insurers reported to physicians the correct contracted payment rate only 62 to 87 percent of the time. Additional analysis will be necessary to determine how often these errors were tied to inaccurate payment. When health insurers report an amount that does not adhere to the contracted rate, it adds additional, unnecessary costs to the physician practice to evaluate the inconsistency.

  • Transparency of fees and payment policies. More than half of the health insurers do not provide physicians with the transparency necessary for an efficient claims processing system.

  • Compliance with generally accepted pricing rules. There is extremely wide variation among payers as to how often they apply computer generated edits to reduce payments (from a low of less than .5 percent to a high of over 9 percent). Payers also varied on how often they use proprietary rather than public edits to reduce payments (ranging from zero to as high as nearly 72 percent). The use of undisclosed proprietary edits inhibits the flow of transparent information to physicians, adding additional administrative costs to reconcile claims.

  • Payment timeliness. Prompt pay laws appear to have been effective in ensuring a relatively quick response to physician's electronic claim. Further analysis will be necessary to determine the extent to which this response is accompanied by accurate payment if the claim.

The report card will be available on the AMA Web site.

"Physicians want to focus on caring for their patients, not fighting health insurance red tape that may delay, deny or shortchanged payments for their services," said Dr. Dolan. "The report card provides a useful snapshot of how each of the nation's biggest health insurers can improve the process they use to pay their bills."

The report card demonstrates the inconsistency and confusion that results from each health insurer using different rules for processing and paying medical claims. This variability requires physicians to maintain a costly claims management system for each health insurer.

The report card also suggests that both physicians and health insurers can help reduce unnecessary administrative costs if electronic transactions and full transparency are widely adopted. The costs of re-submitting claims can also be reduced if health insurers make better use of voluntary fields and reason and remark codes in electronic transactions to communicate crucial information to physicians about their claims.

The AMA Cure for Claims campaign will empower physicians to create a systematic approach to claims management so they spend less time and resources on payment hassles with health insurers. To help physicians submit timely and accurate claims, the AMA has created the Practice Management Center, an easy-to-use online resource offering physicians and their staff members tools for preparing claims, following their progress and appealing them when necessary.

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TOA Survey - Insurance Carrier Report Card
  

Please complete the TOA Insurance Carrier Survey that can be accessed online by clicking here and entering icrc-07-07-08 as the access password. Or you may download the survey in PDF format by clicking here, and fax the completed survey to 866-864-1568.  This information will be of great interest to TOA members who are trying to decide who are the really "bad actors" of the insurance industry in Texas.  You can review the findings of this survey in next month's TOA E-Connect.  Thank you.

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